Misleading Mercury fined

The Commerce Commission launched an investigation into the company following a customer complaint over a television promotion promising consumers' electricity meters would be read monthly.

The investigation revealed that of Mercury Energy's two supply areas, Vector and UnitedNetworks Waitemata, only Vector customers had their meters read monthly at the time of the advertising.

After the first block of advertising had aired, Mercury Energy took no action to alter or remove the second block of advertising. The court said the company should have taken action to prevent the commercials going to air. ­ Duncan Bridgeman

Comments from our readers

No comments yet

Add your comment:

Your name:
Your email:	Not displayed to the public
Comment:
Comments to Sharechat go through an approval process. Comments which are defamatory, abusive or in some way deemed inappropriate will not be approved. It is allowable to use some form of non-de-plume for your name, however we recommend real email addresses are used. Comments from free email addresses such as Gmail, Yahoo, Hotmail, etc may not be approved.

Anti-spam verification:

Type the text you see in the image into the field below. You are asked to do this in order to verify that this enquiry is not being performed by an automated process.

Related News:

Vector announces sale of HRV
GNE - 2025 ASM and closing date for director nominations
The Warehouse Group Appoints Chair
August 1st Morning Report
Infratil releases Climate Related Disclosures
The Warehouse Group Appoints Chief Digital & Transformation
The Financial Collapse Has Already Begun - Will You Be Caught Off Guard?
NWF - IMPLEMENTATION OF SCHEME OF ARRANGEMENT
EROAD Publishes FY25 Group Climate Statement
Synlait provides performance update