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Chorus Q3 FY23 Connections update

Tuesday 11th April 2023

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UFB uptake increased from 71% to 72% across the completed footprint in Q3

• 76% uptake (+0.5%) in UFB1 areas and 54% uptake (+2%) in UFB2 areas

• Auckland reached 81% uptake (+0.5%), while Wellington grew to 71% (+1%) and Dunedin rebounded to 74% (+2%) with the end of student holidays


Total broadband connections were steady at 1,188,000* (Q2 FY23: -2k)

• field workforce resources continued to constrain connection activity for much of Q3, with extreme weather events adding further challenges and resulting in some ongoing disconnections in areas where homes were damaged

• 6k broadband connections were added in Chorus UFB areas (Q2 FY23: +3k)

• 1Gbps and Hyperfibre connections were 46% of net mass market fibre adds in Q3 (Q2 FY23: 36%)

• Home Fibre Starter (50Mbps) connections grew 130% to 10k


Copper broadband and voice connections declined by 21k (Q2 FY23: -29k)

• voice only disconnections slowed to -5k (Q2 FY23: -10k)

• total fixed line connections declined by 6k to 1,279,000* (Q2 FY23: -12k)

• copper withdrawal: 330 copper broadband cabinets no longer have active customers (Q2 FY23: 268 cabinets)


Average monthly data usage reduced slightly to 502GB in March (Dec: 512GB)

• March data usage was notable for ongoing reductions in North Island areas affected by prior extreme weather events, while December usage stats included the school holiday period


*totals exclude 6,000 broadband connections Chorus is partly subsidising for student households


Authorised by:

JB Rousselot

Chief Executive Officer



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