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RMG snares more power companies

By Phil Boeyen, ShareChat Business News Editor

Tuesday 16th January 2001

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Credit and receivables company RMG (NZSE: RMG) has further strengthened its hold on the New Zealand power industry after picking up another three power company customers for its online credit reporting services.

The new customers join the 75% of companies who signed up with RMG last month.

RMG chief executive Paul Cooney says the new agreement will significantly reduce the opportunity for customers to avoid payment of power bills by regularly switching companies.

"Now that we are able to facilitate the exchange of credit information on over 90% of all energy customers, defaulters will find that they can run but they can't hide. We hope to have 100% customer coverage by the time the service goes live in February.

Mr Cooney says the database service, which is currently being developed in liaison with power companies, will use an internet platform through which the power companies will be able receive and share customer credit information.

"This initiative will save the power industry millions of dollars a year, with the potential for a 10-15% reduction in the level of bad debt write-offs the industry incurs annually. Given the considerable savings for the power industry, this initiative will also have positive income implications for RMG."

Nigel Hamilton, CreditNet Product Manager for New Zealand, said RMG's CreditNet service will create significant efficiencies when customers switch from one power company to another.

"Managing the exit and entry of the 250,000 customers who switch power suppliers each year is a considerable challenge for power companies. The use of modern online tools, allowing for effective communication and information exchange, can achieve substantial efficiencies."

Following a decision last year by power suppliers to work together as one group on credit information, RMG was selected as the single preferred supplier.

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