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Ngāti Whātua Ōrākei to spend up to $3M a year on private health cover for members

Monday 5th March 2018

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Auckland-based Ngāti Whātua Ōrākei has joined with ASX-listed Nib Holdings' New Zealand unit to provide free private health insurance for all its members in a deal that will cost the trust about $3 million a year if everyone joins. 

"Maori are over-represented in negative health statistics and on top of that the health system in Auckland is really at breaking point so this is our commitment to our whanau not only to improve their health and well being but also to look to the future around health awareness. We are looking at preventative stuff as well," Ngāti Whātua Ōrākei chair Marama Royal told BusinessDesk.

New Zealand provides free emergency health care and low-cost general coverage. However, data from the Ministry of Health's latest 2016/17 health survey shows 37.5 percent of Māori experienced an unmet need for primary health care in the past 12 months due to cost or transport versus 28 percent of the entire population. 

The scheme will be available to the hapū’s 2,700 registered adult members in New Zealand and their children, or a total of 4,000 people. It will provide base cover for surgical and medical hospitalisation, a specialist option which covers specialist consultations and diagnostic procedures that don't require hospitalization and an everyday option to assist with some day-to-day health costs like GP visits, dental, physiotherapy and optical costs. Most pre-existing conditions will be covered if members join by July 3. Insurance cover will go live from April 4. 

Joining the scheme is free for registered members and all their insurance premiums and any payable excess will be paid by Ngāti Whātua Ōrākei.  Royal said uptake is expected to be around 70 percent, or 2,800 people and "any more than that would obviously be a great achievement for us," said Royal. 

Roadshows are being held to encourage people to sign up. Non hapū family members are also entitled to join the plan at their own expense and receive the added benefit of the pre-existing conditions element.

Nib New Zealand chief executive Rob Hennin told BusinessDesk a personalised plan was developed to meet the needs of the hapū members and "as such the premiums associated with the plan reflect the specific benefits and level of cover offered under each cover, while ensuring it remains value for money."

Hennin said the aim is to extend the scheme to other iwi: "We are excited about the possibility of working with other iwi Māori to deliver similar approaches to managing the future healthcare needs of their people." 

The scheme also includes a health management and intervention programme that will let Ngāti Whātua Ōrākei track and manage population health outcomes. The portal will allow identification of health trends to enable relevent and appropriate intervention, it said. 

Nib has partnered with high profile Māori health advocate Lance O’Sullivan and his iMoko service to use modern technology options. According to O'Sullivan, prevention is better than the cure and a partnership with an insurer such as nib has the potential to encourage communities to remain well rather than have to access reactive health services.  

In February, Nib Holdings' New Zealand unit said it boosted first-half profit after paying out fewer claims than a year earlier and after a smaller premium payback bill on its product which reimburses policyholders the difference between premiums received and claims paid.

The New Zealand division is the Australian insurer's smallest, accounting for 101,151 policyholders, or 12 percent of the group's 816,676 policyholders. 


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