Record spam volume causes Xtra e-mail delays, says Telecom

Several customers have vented their frustrations on an Xtra website message board saying some e-mails were days late, The New Zealand Herald reported today.

Telecom general manager of consumer marketing Kevin Bowler said spammers intentionally targeted Xtra "with a flurry of false connections which are making it difficult for some mail servers to instantly connect to Xtra".

Record volumes of spam meant such problems would be "an unfortunate and on-going reality of the Internet not specific to any provider", he said.

Telecom filtered a record 226 million items of spam in September, compared with 65 million for the same time in 2005.

Bowler said Telecom had invested "tens of millions of dollars" in e-mail and anti-spam software and worked closely with two of the world's leading anti-spam vendors.

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