Thousands go for CDMA

By Phil Boeyen, ShareChat Business News Editor

Wednesday 8th August 2001

Telecom (NZSE: TEL) is raving about the uptake of its new CDMA network.

The company reports thousands of customers have already signed up to the network and Mobile GM Mohan Jesudason says he is delighted with the customer response from the first few weeks of sales.

"Customers have been flocking to the stores around the country that already have CDMA stock. They are primarily high-level business and corporate customers who have been keenly awaiting our CDMA service launch.

"There is huge enthusiasm for our new service - New Zealanders are certainly confirming their reputation for being early adopters."

Mr Jesudason says a full-scale promotion of the new service is due to begin next week.

"We are conscious this is a major new initiative and so our planning is designed to ensure our systems support customer demand. The pilot was designed to identify any teething problems and make adjustments to processes."

Telecom says initial feedback from customers has been is positive about the coverage and voice quality of the new network, and there is also support for the handset.

"Our customers are telling us they are really enjoying the CDMA experience - they like having the latest model in terms of technology and service."

Telecom launched its CDMA mobile phone service commercially last month. It says the network on offers 10 times the capacity of analogue and three to four times that of other digital platforms.

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