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GNE - Genesis Appoints Chief Customer Officer

Tuesday 27th June 2023

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Genesis is today confirming the appointment of Stephen England-Hall as Chief Customer Officer (CCO). He will commence his role on 31 July 2023.


Stephen is a seasoned executive with extensive international and domestic experience in customer strategy and loyalty, building strong consumer brands, marketing, data, digital technology, channels to market and industry disruption. He has previously held Chief Executive roles at Real NZ, Tourism New Zealand, Loyalty New Zealand and Razorfish in the United Kingdom. Stephen holds an MBA from the University of Cambridge, United Kingdom.


Chief Executive, Malcolm Johns, said Stephen brings a challenger mindset and he is thrilled about his appointment. He is very much looking forward to Stephen joining the Genesis executive team.


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