Sharechat Logo

Telecom's XT woes rear their head again

Wednesday 20th October 2010 6 Comments

Text too small?

Telecom's temperamental XT mobile network spat the dummy today, with problems for broadband users today.  

Spokeswoman Katherine Murphy said "some customers in the lower North Island and South Island using mobile broadband on the XT mobile network experienced issues from mid-morning, but service was fully restored by around 1pm."  

The company had problems with the mobile network, which replaced its obsolete CDMA network, after several outages nationwide through the end of 2009 and start of this year.

Telecom put Alcatel-Lucent NZ, the network's architect, on notice after the phone company paid out about $15 million in compensation to its customers. Telecom's shares fell 1.9% to $2.02 in trading today.

  General Finance Advertising    

Comments from our readers

On 20 October 2010 at 5:39 pm G. Maassen said:
I still had problems log onto the net at 5pm..CHCH and at the moment it is very, very the last couple of days.
On 20 October 2010 at 7:49 pm Sosoome said:
If I didn't have a good deal with my present 027 Mobile I wouldn't be with Telecom and when I have to change, unless the deal is better than any other I will be with one of the others, Landline, Broadband everything. I am sick of being insulted by them, cheap keyboards included.
On 21 October 2010 at 3:23 pm Waltraud Maassen said:
and now they send out the bill raising the GST on a 2 year contract that should NOT be raised. I understood, a time contract is just that, raising the GST has to be delayed till a new contract has to be I right? my contract is for a mobil Turbo T-Stick, which of course is under the same inks when it comes to a fall out of the system. not funny
On 22 October 2010 at 5:35 pm Mr Ed said:
Of course GST can be raised. It is charged by the government and is nothing to do with Telecom.
On 26 October 2010 at 8:15 am Bruce H said:
you poor fools who went with XT. I have stuck with CDMA...better coverage by a long way and no problems...till they turn it off
On 27 October 2010 at 4:06 pm Waltraud Maassen said:
Mr.Ed you can keep your hat on..its not the question of GST is how misleading customers and I feel mislead !
Add your comment:
Your name:
Your email:
Not displayed to the public
Comments to Sharechat go through an approval process. Comments which are defamatory, abusive or in some way deemed inappropriate will not be approved. It is allowable to use some form of non-de-plume for your name, however we recommend real email addresses are used. Comments from free email addresses such as Gmail, Yahoo, Hotmail, etc may not be approved.

Related News:

Telecom Corporation of New Zealand (TEL)
Telecom in drive to latch on to growing data usage with 4G mobile launch next month
Telecom lines up to buy 700MHz spectrum to extend reach of 4G network
Telecom backs setting copper prices until 2020, warns against getting too far away from input cost
Telecom puts $60M price tag on new Auckland data centre, Hawkins, AECOM win build
Telecom ends jobs purge, looks for ‘more sophisticated’ ways to save money
Telecom FY earnings fall to bottom of guidance range, sees unchanged dividend in 2014
Telecom takes spat with Vodafone to regulator after dropping court action
Telecom unbundling key to regulator's copper conundrum
Telecom lures customers to faster services in EPL deal