By Chris Hutching
Friday 28th February 2003 |
Text too small? |
Suzanne Couper of Snakes & Ladders Group said the workshops helped give supervisors courage to confront these people and act decisively. "Saying nothing" resulted in a silence that condoned the behaviours, resulting in anger, stress, resentment and frustration among the 95% of other staff who performed positively and contributed to organisational success, she said.
Understanding how the "five per centers get it over us" and undermine confidence to act is critical to end this type of bullying, according to Snakes and Ladders. The workshops explore negative attitudes that often manifest in "five per centers using emotional blackmail and manipulation to catch people offguard and silence others, giving a mixed message as to what is acceptable and what is not."
Ms Couper said businesses needed to be more proactive because labour costs were a big proportion of business costs. The workshops showed how to how to "recognise and deal decisively with the moody, difficult and disruptive people we call the five per centers and then how to set up agreements and boundaries that will break the cycle of abusive and unacceptable behaviour while avoiding legal repercussions for employers."
No comments yet
POT Financial Results for the year to 30 June 2025
MOVE FY25 Results for the year ended 30 June 2025
BPG - Completion of Retail Offer
Comvita releases results for the year ended 30 June 2025
August 29th Morning Report
Air New Zealand announces 2025 financial result
August 28th Morning Report
VSL - 2025 date of Annual Meeting of shareholders
WIN - Winton announces FY25 Annual Results
Meridian Energy Limited 2025 Full Year Financial Results