Sharechat Logo

It's Telecom's secret weapon

Friday 9th March 2001

Text too small?
"Our secret weapon" is how Telecom chief executive Theresa Gattung describes the company's eSolutions offshoot.

The company sees eSolutions - a joint venture "virtual company" with EDS and Microsoft - as a necessary bridge for Telecom as it moves from being dominated by voice traffic to an increasingly data-dominated world.

The main face to the world presented by eSolutions is very much at the marketing and service side - it provides tools such as Business Exchange, an electronic procurement marketplace for buyers and suppliers.

By providing such online services for businesses - particularly small to medium-sized firms without the financial clout to provide their own - Telecom hopes to entice more customers online.

But internally, eSolutions has also wrought a change within the company.

As part of the arrangement, Telecom effectively outsourced much of its IT operation to EDS - at $1.5 billion it is understood to be the largest outsourcing contract in the southern hemisphere.

ESolutions was also the most public face of the change in attitude at Telecom.

It means Telecom no longer sees the need to do everything itself - a significant change from the old, fight to the death for every last bit of turf for which Telecom has been famous for much of its time as a private company.

The biggest eSolutions coup so far has been its role in Telecom winning the $A5 million contract to provide telecommunications and online solutions to Australia's Commonwealth Bank.

  General Finance Advertising    

Comments from our readers

No comments yet

Add your comment:
Your name:
Your email:
Not displayed to the public
Comment:
Comments to Sharechat go through an approval process. Comments which are defamatory, abusive or in some way deemed inappropriate will not be approved. It is allowable to use some form of non-de-plume for your name, however we recommend real email addresses are used. Comments from free email addresses such as Gmail, Yahoo, Hotmail, etc may not be approved.

Related News:

EBOS announces appointment of new Chief Financial Officer
AM Best affirms Tower Limited's A- (Excellent) FSR
MCK enters into conditional agreement for Whangarei land
April 26th Morning Report
SPG - Change to Executive Team
BGI - Forgiveness of $200,000 of secured indebtedness
General Capital Subsidiary General Finance Market Update
AFT,Massey Ventures,Gilles McIndoe to develop scar treatmen
April 24th Morning Report
Cheers to many fewer grape harvest spills